Privacy Policy for lbrackenbury.co.uk

Effective date: 23/09/2023

At lbrackenbury.co.uk, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

This website is operated by lbrackenbury.co.uk (“we”, “our”, “us”). We are the data controller for the purposes of UK data protection law.

If you have questions about this policy, please contact us at:

Email: [email protected]
Website: https://lbrackenbury.co.uk

2. Information We Collect

We may collect and process the following information:

  • Personal Information you provide: such as your name, email address, or other contact details when you reach out via contact forms or email.
  • Usage Data: including your IP address, browser type, operating system, pages you visit, and how you interact with the site.
  • Cookies and Tracking: small files placed on your device to help us understand usage and improve the site. See Section 6 for more details.

3. Lawful Basis for Processing

We process personal data under the following lawful bases (as set out in UK GDPR, Article 6):

  • Consent: when you voluntarily provide information (e.g., signing up for updates, submitting a contact form).
  • Contract: if we need your data to provide services or respond to requests.
  • Legal obligation: where we are required by law to retain or share certain information.
  • Legitimate interests: such as improving our website, ensuring security, and preventing misuse — provided these interests are not overridden by your rights.

4. How We Use Your Information

We use your data to:

  • Provide and maintain the website.
  • Respond to enquiries and communicate with you.
  • Monitor website usage and improve functionality.
  • Ensure website security and prevent fraud.
  • Comply with legal obligations.

5. Sharing of Information

We will never sell your personal information. We may share your data only with:

  • Service providers (e.g., hosting providers, analytics tools) who process data on our behalf.
  • Legal authorities, if required to comply with a legal obligation.
  • Business successors, if ownership of the website changes.

All third parties are required to protect your data and use it only for the purposes specified.

6. Cookies

We use cookies to:

  • Enable essential website functionality.
  • Improve performance and user experience.
  • Collect analytics data.

You can control cookies through your browser settings and withdraw consent at any time. For more information, see our [Cookie Policy] (or include details here if you prefer one combined policy).

7. Data Security

We use appropriate technical and organisational measures to protect your personal data. While we take reasonable steps to secure your information, please note that no system is completely secure.

8. Data Retention

We retain personal data only as long as necessary for the purposes set out in this policy, unless a longer retention period is required by law.

9. Your Rights

Under UK GDPR, you have the following rights:

  • Access – request a copy of the personal data we hold about you.
  • Rectification – correct inaccurate or incomplete data.
  • Erasure (“right to be forgotten”) – request deletion of your data in certain circumstances.
  • Restriction – limit how we process your data.
  • Data portability – receive a copy of your data in a structured format.
  • Objection – object to processing based on legitimate interests.
  • Withdraw consent – where processing is based on consent, you can withdraw at any time.

To exercise these rights, please contact us at [email protected]

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

10. International Data Transfers

If we transfer data outside the UK, we ensure appropriate safeguards (such as adequacy regulations or standard contractual clauses) are in place to protect your personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective date.”

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Website: https://lbrackenbury.co.uk